Meet The Swag Staff is back with Episode 9. We are pleased to introduce Lucinda Sutton. Lucinda is a key member of our Guest Services Team and is in her second full season at The Swag, which was recently named the #1 Hotel Resort in North Carolina (#3 in the American South and #11 in … Read More
Travel & Leisure recently announced their 2018 World’s Best Hotels and we were honored to be named to the list. Thank you to all of our wonderful guests who voted for The Swag! The Swag was ranked as the #3 Hotel in the American South and the #1 Hotel in North Carolina! We were also … Read More
On this week’s episode of Meet The Swag Staff, we are pleased to introduce Brenda Haney, our Manager of Housekeeping at The Swag, the coziest mountaintop inn in the South. She leads an incredibly talented group of women and men on our housekeeping team. She and her team are often referred to as “ninjas” because … Read More
As we included in our most recent newsletter, one of our highlights from this season has been welcoming Deener, Dan, and the rest of the extended Matthews family back to The Swag for a family reunion in June. Deener asked that we share the below letter. We are reproducing it here for those who may … Read More
We had a wonderful time marking America’s 242nd birthday with guests from all over our great nation: Arizona, Alabama, Connecticut, Florida, Georgia, North Carolina, Pennsylvania, Tennessee, Texas, and South Carolina. What a celebration it was! The Swag Staff did a wonderful job decorating the property for the occasion, as you could hardly look in any … Read More
